Think on Your Feet® Course Outline

Think on Your Feet® is a practical, intensive workshop on how to speak spontaneously with clarity and impact. The workshop gives you simple, step-by-step methods to train your mind in structured communication.

Getting your ideas across to others is critical to success in most roles. Sometimes we do this in a formal presentation but the great majority of communication is informal, without preparation or aids: over the phone; via email, in meetings or even after formal presentations.

This course, attended by over 500,000 professionals worldwide, teaches the ‘capsules of persuasion’ concept…ways to structure your ideas on the spot.  Using this concept, you can speak spontaneously and coherently and cope with challenging questions wherever and whenever you need to Think on Your Feet®.

Think on Your Feet Training Australia


On completion of the workshop you will be able to:

  1. Structure ideas simply and persuasively;
  2. Handle objections positively;
  3. Target listener’s core concerns;
  4. Simplify complex information;
  5. Deal with hostile situations and emotional issues;
  6. Be more persuasive;
  7. Respond on-the-spot;
  8. Better manage Q&A.
  • Techniques to package persuasion
  • Structuring ideas simply and clearly
  • Speaking in different situations – one on one, on the phone, in meetings and presentations
  • Using three-part communication plans to display analysis
  • Placing your ideas into simple, unifying structures
  • Relying on structured reasoning to answer questions quickly
  • Using handy fall back techniques when you’re caught off guard
  • Achieving objectivity and expressing issues from different viewpoints
  • Handling objections and tough questions positively
  • Broadening or focussing your listener’s perspective
  • Handling sensitive or confidential information
  • Moving two opposing viewpoints to a middle ground
  • Selling the benefits of your ideas, products and services

Think on Your Feet® is for anyone who needs to think and communicate quickly, clearly and persuasively.  This course is particularly valuable for people who need to communicate well under pressure, including senior executives, managers at all levels, sales and marketing professionals, technical specialists, financial analysts, public affairs experts, training professionals, help-desk and customer-service staff, and those in other professional services or consulting roles.

The workshop employs a combination of adult learning strategies which are interactive, enjoyable and memorable. Each participant receives a 108-page workshop manual, containing a synopsis of the Think on Your Feet® formats for easy study, plus examples, worksheets, checklists, and memory-jogging cards.